Job Details

Join The Salvation Army

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community! The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

Scope Of Position

Provide comprehensive administrative support to the Administration Office and Community Center. The Front Desk Receptionist serves as a primary point of contact and liaison for campus operations and Corps programs, while also assisting with special projects. A key responsibility of this role is to facilitate effective communication and coordination between the Administration Office and the Community Center of The Salvation Army Spokane.

Essential Duties And Responsibilities

• Work with other staff, volunteers and members to instill positive attitudes, life skills development, Christian values and service to others
• Operate multi-line phone system and determine the most appropriate resolution
• Provide administrative support to the Community Center to include rental and property scheduling
• Coordinate scheduling, use, and rental of the Community Center for internal and external groups, ensuring priority is given to Salvation Army programs and activities
• Provide administrative support for the preparation and coordination of special events and programs throughout the year
• Support the volunteer process with oversight from the Volunteer Coordinator by accepting completing volunteer packets, tracking volunteers hours, etc.
• Under the direction of supervisor, assist in training and job shadowing of volunteers and Career Path Service employees
• Assist with the registration process for all special events and/or Corps related events
• Ensure the safe participation of all members, guests and fellow staff participating in Community Center activities and programs, adhering to center safety policies and procedures
• Manage incoming and outgoing mail and packages
• Provide administrative support to department head
• Perform other duties as assigned

Education And Work Experience

High school diploma or equivalent required Minimum of three years' experience in community services, administration, records management preferred Knowledge of Salvation Army programs, policies and procedures preferred with a compassionate understanding and adherence to Salvation Army ministry and mission

Knowledge, Skills And Abilities Required

Detail oriented and attention to detail Self-starter Team player Strong use of the English language in verbal and written communication Excellent telephone skills with pleasant speaking voice Ability to work in a fast-paced environment and maintain poise under pressure Customer service mindset and good communication with the public General accounting or bookkeeping knowledge Strong analytical and research skills Proficient typing skills General knowledge of business protocols Ability and willingness to keep information confidential