Job Details

Front Desk - Patient Service Representative
Spokane, WA
Full-Time | In-Office | Monday-Friday (Closed weekends/holidays)
$20.24 - $36.66 per hour
About Us

Cardiac Study Center is a leading outpatient cardiology clinic servingthe Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.
Job Summary

We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.
Responsibilities

• Greet patients, visitors, and guests professionally
• Verify and update patient demographics and insurance information
• Register new patients who have not pre-registered
• Coordinate with insurance specialists for referrals as needed
• Collect and balance co-payments and daily ledgers
• Prepare next-day appointment schedules
• Request clinic supply orders when needed
• Support other front office team members as available
• Close and secure the clinic at the end of the workday
• Other administrative tasks as assigned

Qualifications

Required:

• High school diploma or GED
• 1-3 years of experience in a healthcare or front desk role
• Strong communication and customer service skills
• Basic math skills and attention to detail
• Ability to multitask in a fast-paced environment
• Willingness to occasionally travel between clinic sites

Preferred:

• Experience in a medical office or cardiology setting
• Knowledge of EMR systems
• Knowledge of Microsoft Office

Benefits

• Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education)
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with employer match
• Opportunities for internal growth and development

Work Location

910 W 5th Ave suite 900, Spokane, WA 99204, USA
This is an in-office position.

Apply now to join a dedicated team committed to improving lives, one heartbeat at a time.