Job Details

Lead Parking Attendant

The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting.

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Lead Parking Attendant and play a vital role in delivering exceptional service to our guests. As a Lead Parking Attendant, you will oversee a team of talented parking attendants, ensuring seamless parking and retrieval of vehicles, while providing a memorable guest experience. With your energetic personality, leadership skills, and attention to detail, you will create a positive and efficient work environment that reflects our commitment to excellence. If you thrive in a fast-paced, guest-centric environment and are ready to take the next step in your hospitality career, apply now and become part of our dynamic team!

Key responsibilities include:

• Leading a team of valet attendants and ensuring smooth operation of the valet department
• Providing excellent customer service, greeting guests and assisting with their parking needs
• Coordinating parking operations, including traffic flow and vehicle organization
• Training and mentoring valet attendants on service standards, safety procedures, and driving techniques
• Maintaining accurate records of vehicle inventory and parking transactions
• Collaborating with other departments to ensure seamless guest experiences
• Handling guest concerns and resolving any issues in a professional and timely manner
• Implementing and enforcing safety protocols and procedures to maintain a secure work environment

Qualifications:

• High school diploma or equivalent; college degree in hospitality or related field is a plus
• Minimum of 2 years of experience in valet operations or related roles
• Exceptional customer service skills with a friendly and outgoing personality
• Strong leadership abilities with the ability to motivate and inspire a team
• Excellent organizational and time management skills
• Effective communication and interpersonal skills
• Knowledge of local parking regulations and driving laws
• Valid driver's license and a clean driving record

Wage: $18.13 per hour + tips.