Job Details

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary:

This is a non-clinical position on the Autism Care Team providing support and service to the behavioral health clinical autism teams in support of optimal member care and provider partnerships.

Process and record receipt of clinical requests and assign for review.

Facilitate follow-up calls for additional information from providers.

Assist clinical staff in locating services for members through provider searches.

Provide information to clinical staff regarding results of provider or resource searches.

Monitor fax/email mailboxes and tasking buckets.

Submits PIN requests for providers not listed in the system.

Assigns cases to clinicians.

Collaborates with clinical staff on administrative processes.

Forwards documents to be attached to clinical cases.

Creates new cases based on new requests.

May participate in reporting or data collection with projects.

Required Qualifications:

• 0-2 years of prior relevant work experience
• 1+ year of working in Behavioral Health

Preferred Qualifications:

• Med Compass Experience

Education:

• High School Diploma

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$21.10 - $44.99

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 02/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.