Job Details

Closes: 3/15/26 - Spokane, WA - Full-time/Hourly

Wage: $25.00 p/h

Employment Benefits:

NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.

Summary:
Provide supportive services to participants in the Foundational Community Supports (FCS) program. Provide housing services to participants to execute Individual Housing Plans (IHP) that enhance housing security to eligible participants through direct & indirect service provision in Goodwill (GIIN) & partner agencies. Must pass driving record & background check.

Education &/or Experience:
Bachelor's degree in human or social services from an accredited college or university & at least two years of demonstrated experience providing supported employment or similar services; be a certified employment support professional; be a certified rehabilitation counselor; or Associate degree with three or more years of demonstrated experience providing supported employment or similar services.

Essential Duties & Responsibilities include the following:

• Effectively assist and ensure that participants receive the assistance needed to promote housing stability.
• Establish & document participant housing requirements.
• Determine the participant's household barriers that may limit the housing options available to the household.
• Gather & record information about the participant's prior housing situation.
• Develop housing searches, locate landlords willing to rent to participant, perform housing inspections & all other housing related tasks required.
• Coordinate &/or provide supportive services needed by the participant to achieve & maintain stable housing.
• Understand & perform duties within compliance with State & Federal Fair Housing Laws.
• Use informal community networks, as needed, to locate housing & make referrals as necessary in support of IHP.
• Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of IHP.
• Explain & provide written information on coordinated entry process to eligible & ineligible participants so they may access as many resources as possible.
• Conduct other services & activities in concert with FCS program guide & at the direction of the Goodwill Program Manager.
• Assist with the development & implementation of programs & services.
• Assist with screening of referrals for appropriate program & service options.
• Establish & maintain good working relationships with participants, referral agencies, landlords & all team members.
• Follow up on participant progress, providing encouragement.
• Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management.
• Enter required data into the Participant Case Management database in a timely & accurate manner.
• Provide services in accordance with Goodwill policies, CARF standards, & principles of safety.
• Assist participants in achieving the highest level of independent functioning while receiving services.
• Facilitate Person Centered Planning to determine housing goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon.
• Model appropriate work behaviors & interpersonal skills.
• Inform business, labor, & the general public about Goodwill services & available potential employees.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of GIIN assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).
• Other duties as assigned.