Job Details

A company is looking for a Service Dispatch Coordinator.Key ResponsibilitiesCoordinate schedules of remote and field technical resourcesCreate and assign service requests while monitoring incoming client requestsAct as a point of contact for clients and ensure communication regarding incident progressRequired Qualifications, Training, and EducationPrior experience in a Managed Services environment1-3 years of customer service experienceAbility to match technical resources to issues appropriatelySelf-motivated with a positive attitudeTyping skills for accurate entry of service request details