Job Details

A company is looking for a Claims Support Specialist responsible for providing customer service and support to the Claims department.Key ResponsibilitiesMonitor phone queue and provide assistance for new and existing claimsDocument information related to claims and ensure data accuracyCollaborate with internal teams to resolve member concerns and expedite claims processingRequired QualificationsProven experience in a customer service role, preferably in the insurance industryAbility to handle challenging customer situations with empathyStrong organizational skills and ability to manage multiple tasksInterest or knowledge of classic or collector vehicles is a plusMust be bondable and capable of obtaining necessary state licenses