Job Details

A company is looking for a Phone Inventory Specialist to facilitate the contents inventory process for insurance claims.Key ResponsibilitiesInteract with policyholders and field staff to compile lists of damaged personal itemsEvaluate claim details and conduct interviews to capture total loss contentsEnsure accurate entry of claim-related documentation into the claims management systemRequired QualificationsStrong organizational skills and ability to handle multiple projects simultaneouslyProficiency in MS Office, especially Excel, and ability to type a minimum of 65 WPMExperience with claims management and estimating processesCustomer service experience and ability to empathize with individuals in distressBilingual (English/Spanish) is a plus