Job Details

A company is looking for a Spanish-English Bilingual Customer Service Representative.Key ResponsibilitiesProvide prompt and courteous assistance to customers through various communication channelsProcess new business and renewals for commercial insurance policiesMaintain detailed records of customer interactions to improve service qualityRequired Qualifications3 years of experience within the insurance industryP&C insurance agent license requiredTechnical proficiency with Microsoft Office Suite, including ExcelSelf-motivated and goal-oriented, able to work independently and collaborativelyAnalytical skills to assess client needs and recommend appropriate coverage