Job Details
Benefits Customer Service Representative
2026-03-17 LHH Recruitment Solutions Spokane,WA
Description:
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Benefits Customer Service Representative (Temporary)
Location: Spokane, WA
Assignment Length: 3Month Contract (Temporary Only)
Schedule: FullTime, Monday-Friday
Work Environment: 100% Onsite
We are hiring a Customer Service Representative for a 3month, fully onsite contract in Spokane, WA. This role is designed for professionals with call center, HR support, or customer service experience who are comfortable handling highvolume employee inquiries related to benefits.
This is a temporary coverage role only and is not eligible for extension or permanent hire.
What You'll Do
- Serve as a firstpointofcontact for employee benefits questions via phone and email
- Respond to inquiries related to medical, dental, vision, life, and disability benefits
- Assist employees with benefit enrollments, changes, and qualifying life events
- Follow documented procedures and scripts to resolve routine benefits issues
- Accurately document interactions and transactions in HRIS or casemanagement systems
- Escalate complex or nonstandard issues to senior HR or benefits team members
- Support open enrollment by answering employee questions and directing next steps
- Maintain confidentiality and compliance with company policies and data privacy standards
- 1-3 years of experience in:
- Call center or customer service roles supporting HR or benefits, OR
- HR administrative, HR coordinator, or benefits support roles
- Call center or customer service roles supporting HR or benefits, OR
- Comfortable handling backtoback calls and employee questions
- Strong verbal communication and customerservice skills
- High attention to detail and accurate data entry
- Experience using HR systems, ticketing tools, or CRM platforms preferred
- Ability to work onsite in Spokane, WA, Monday-Friday for the full assignment
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.