Job Details

About Selkirk Sport

At Selkirk Sport, we're passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport's premier products and ecosystem. As a leading global brand in premium pickleball equipment, we're expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad.

We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.

Customer Service Representative

Location: Coeur d'Alene, ID (On-Site)
Pay Range: $20.00 - $22.00 / hour
Schedule: Monday - Thursday 7:30 am - 5:00 pm & Friday 8:00 am - 12:00 pm
About the Role

We are looking for a high-energy, detail-oriented Customer Service Representative to join the Selkirk team. In this role, you aren't just answering phones-you are a brand ambassador providing a premium experience for our customers. You'll work in a fast-paced environment that values technical accuracy, quick thinking, and a professional touch.
Our Culture & Perks

At Selkirk, we believe a supported team is an effective one. We pride ourselves on a customer-centric and highly collaborative environment where teammates actively support each other's success.

• Collaborative Spirit: You'll join a group that values helpfulness and a positive daily atmosphere-where sharing knowledge and jumping in to help a colleague is the norm.
• Fuel Your Day: Enjoy weekly catered lunches and a fully stocked kitchen with office snacks.

Career Path & Benefits

We use a structured onboarding process to ensure a great long-term fit for every new hire:

• The Onboarding Phase: Following the Selkirk interview process, selected candidates begin with a 90-day introductory period through our partner staffing agency.
• Transition to Permanent Hire: Our goal is a seamless transition to a permanent Selkirk employee upon successful completion of the 90-day period.
• Comprehensive Benefits: Once transitioned to a permanent full-time role, you are eligible for Health, Dental, and Vision insurance starting the 1st of the month following 30 days of employment.

What You'll Bring

• Experience: A background in professional customer service (E-commerce or Sporting Goods experience is a plus).
• Skills: Proficiency with CRM/Ticketing systems and a typing speed of 50+ WPM.
• Communication: Advanced verbal and written skills with the ability to remain focused in a high-volume setting.

We are looking for dedicated individuals to grow with us as we continue to set the standard in the industry. Apply today to take the next step in your career with the Selkirk team.