About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
The registered client service associate utilizes the client relationship model and turnkey tools to assist advisors in servicing clients by gathering and analyzing client data, helping to prepare financial plans, working with clients, and processing transactions, trades for clients, and other practice management tasks, as needed. Provide general administrative/reception/operations support, as needed, for the financial institution program.
Key Responsibilities
Assist advisor in servicing clients, which includes preparing financial plans, conducting investment research, and completing trades and transactions. Frequent communication with financial advisors, bank representatives and others via email and phone.
Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, creating the agenda and summary of meetings, escorting clients to advisor, and providing necessary follow-up.
Prepare and ensure new business paperwork successfully submitted, which includes preparing forms, obtain appropriate signatures, prepare documentation to send to home office, track new insurance applications, and coordinate rollovers.
Prepare for and coordinate marketing events, which includes creating marketing compliance documentation and managing event marketing reimbursement.
Provide general administrative duties, such as answering the advisors phone, processing expense management reports, preparing routine client correspondence, providing support for closes, setting up of client files, and copying new business correspondence and alerts.
Required Qualifications: