Job Details

Compensation Range:
Hourly: $22.20 - $28.86

Position Summary

The Growth Representative identifies and converts qualified leads into opportunities for the National University Academies' Account Executive team. They will drive outreach efforts by making outbound calls, researching stakeholders, and following up to schedule demonstrations. Working closely with marketing and leadership, the Growth Representative helps to ensure Harmony Academy's message of belonging and whole-child learning reaches every district and community.

Essential Functions:

• Conducts 100+ outbound calls daily to engage new leads and existing customers to qualify leads and schedule demonstrations for Account Executives.
• Researches and identifies key stakeholders and decision-makers in K-12 school districts to ensure tailored and effective outreach.
• Consistently follows up with leads to build relationships, maintain engagement, and secure meetings. Qualify inbound leads from campaigns, events, and referrals to ensure high-value prospects are engaged efficiently.
• Uploads, manages, and prioritizes lead lists from conferences, events, and other sources provided by the Account Executive team.
• Uses Salesforce CRM and Five9 dialing software to track activity, maintain accurate records, and report progress.
• Collaborates with the sales team to refine outreach strategies and achieve team goals.
• Stays informed and knowledgeable on offerings to effectively communicates to leads and customers.
• Monitors trends and market insights to enhance outreach effectiveness.
• Performs other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor's Degree preferred.
• Minimum of two (2) to three (3) years of experience in a call center or inside sales role, with a strong focus on cold calling, required.
• Experience using Salesforce CRM and outbound dialing tools (such as Five9, or similar) preferred.
• Experience in education, ed-tech, or non-profit preferred.
• Previous experience selling into K-12 schools is a plus.

Competencies/Technical/Functional Skills:

• Proven ability to meet or exceed performance metrics, such as calls per day or conversion rates.
• Demonstrated ability to manage a high volume of inbound and outbound calls while maintaining professionalism, empathy, and attention to detail.
• Excellent verbal and written communication skills, with the ability to build rapport quickly.
• Self-motivated, resourceful, and excited to work in a fast-paced, startup-like environment.
• Passion for education and selling into K-12 schools.
• Strong ability to establish rapport with leads, build trust, and nurture relationships to increase conversion rates and long-term partnerships.
• Ability to maintain a high level of professionalism and persistence when handling and overcoming objections.
• Knowledge and experience in making high-volume outbound calls, conducting prospect research, and qualifying leads to ensure they meet ideal customer profiles.
• Strong ability to prioritize leads, manage follow-ups, and handle multiple outreach activities efficiently to maximize productivity and meet goals.
• Results-focused mindset with the ability to track key performance indicators (KPIs), meet call and demo targets, and continuously refine sales tactics to improve outcomes.
• Ability to work effectively with Account Executives, other teams, and leadership to align outreach strategies, share insights, and optimize lead generation efforts.

Location: Remote, USA

Travel: Some Travel Required; up to 10%.

#LI-Remote

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the "whole you" with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.