Job Details

We are looking for a highly skilled loan partner to join our top-producing team and work alongside our loan officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essentialfor building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, apply now! The Loan Partner Two (“LP2”) is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline. The LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful. Compensation: $60,000 - $70,000 with possible performance-based bonus or per-file bonus Responsibilities: Essential Duties of this Position Prequalify: • Contact all newly received applications within 24 hours of assignment by the LO • Thoroughly review 1003 with the borrower(s) and request the necessary documents • Request and review cash, credit, and capacity (income) qualifications for all borrowers • Explore all options before turning down a pre-approval request • Keep Realtor partners updated on the progress • Stay up to date on investor guidelines & program changes Pre-Approve: • Accurately pre-approve all eligible borrowers • Handle payment scenario requests • Proactively contact pre-approved buyers • Communicate effectively with Realtor partners • Communicate pre-approval parameters to borrowers • Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum) • Notify the referring Realtor immediately after issuing pre-approval • Expedite rush pre-approval requests • Flag any red flags or potential issues to the LO or Team Captain (if applicable) • Dedicate one hour weekly to pre-approval outreach power hour Pipeline: • Submit loan applications to Loan Processing for eDisclosures • Execute outstanding borrower Tuesday Updates, Pre-Closing & Funding Calls • Ensure 95%+ loans close on time with daily check-ins to address choke points • Resolve 95%+ of loan issues before escalating to the Loan Officer • Expedite onboarding for newly received contracts • Perform a daily “gauge check” to identify “hot loans” • Attend weekly branch pipeline meetings to track loan milestones • Deliver Tuesday borrower update calls (and Realtors, when needed) • Coordinate closely with loan processing teams • Contact borrowers, attorneys, and realtors 24 hours before contingencies expire • Review Closing Disclosures for accuracy against the Loan Estimates • Conduct pre-closing phone calls (48 hours before closing) • Make congratulatory funding calls to borrowers & Realtors • Provide post-closing/funding support • Be available after hours for urgent questions (via mobile email) • Consistently exceed borrower and referral partner expectations Additional Role Expectations • Professionalism: Maintain high standards in speech and email (no slang, curt responses, etc) • Client Experience: Act as a concierge between borrowers & business partners Qualifications: • Must maintain an active NMLS license in California • Minimum 5 years in mortgage processing, underwriting, or origination • Proficient in DU/DO, LP, and major investor guidelines • Experience with Loan Origination Systems (LendingPad, Encompass, Calyx Point, etc) • Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote) • Strong verbal and written communication skills • Ability to work under pressure and meet deadlines • Excellent time management and organizational skills • Ability to collaborate across the branch and corporate levels • Completion of regulatory compliance training Compensation: $60,000 - $70,000

• Essential Duties of this PositionPrequalify: • Contact all newly received applications within 24 hours of assignment by the LO • Thoroughly review 1003 with the borrower(s) and request the necessary documents • Request and review cash, credit, and capacity (income) qualifications for all borrowers • Explore all options before turning down a pre-approval request • Keep Realtor partners updated on the progress • Stay up to date on investor guidelines & program changesPre-Approve: • Accurately pre-approve all eligible borrowers • Handle payment scenario requests • Proactively contact pre-approved buyers • Communicate effectively with Realtor partners • Communicate pre-approval parameters to borrowers • Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum) • Notify the referring Realtor immediately after issuing pre-approval • Expedite rush pre-approval requests • Flag any red flags or potential issues to the LO or Team Captain (if applicable) • Dedicate one hour weekly to pre-approval outreach power hourPipeline: • Submit loan applications to Loan Processing for eDisclosures • Execute outstanding borrower Tuesday Updates, Pre-Closing & Funding Calls • Ensure 95%+ loans close on time with daily check-ins to address choke points • Resolve 95%+ of loan issues before escalating to the Loan Officer • Expedite onboarding for newly received contracts • Perform a daily “gauge check” to identify “hot loans” • Attend weekly branch pipeline meetings to track loan milestones • Deliver Tuesday borrower update calls (and Realtors, when needed) • Coordinate closely with loan processing teams • Contact borrowers, attorneys, and realtors 24 hours before contingencies expire • Review Closing Disclosures for accuracy against the Loan Estimates • Conduct pre-closing phone calls (48 hours before closing) • Make congratulatory funding calls to borrowers & Realtors • Provide post-closing/funding support • Be available after hours for urgent questions (via mobile email) • Consistently exceed borrower and referral partner expectationsAdditional Role Expectations • Professionalism: Maintain high standards in speech and email (no slang, curt responses, etc) • Client Experience: Act as a concierge between borrowers & business partners

Compensation:
$60,000-$70,000 per year