Job Details

Wesco - 111 North Haven Street - Responsibilities: Build and maintain business relationship with customers by providing prompt and accurate service to promote customer loyalty.; Support customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments.; Mentor and give direction to team members and provide training on best practices.; Process payments for cash account customers.; Research and resolve customer problems, acting as the customer liaison between other departments when necessary.