Job Details

We're seeking a friendly and professional front desk agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you! Responsibilities to include: Greet guests upon arrival and provide them with information about the hotel and its amenities Check guests in and out, ensuring accuracy of information and payment processing Handle guest inquiries, requests, and complaints promptly and professionally Assist with reservations, cancellations, and modifications Maintain knowledge of room availability, rates, and hotel services Provide recommendations for local attractions, restaurants, and activities Operate phone systems and handle incoming calls with proper phone etiquette Assist with night audit duties as needed Collaborate with other hotel departm...Hotel, Front Desk, Part Time, Hospitality, Property Management