Job Details

The Talent Management Coordinator ensures the efficient execution of Talent, Learning & Development (L&D), and Performance Management processes. This role provides administrative, operational, and logistical support to the Talent and L&D teams, contributing to a positive employee experience and supporting organizational growth.

The ideal candidate has a strong client-service mindset and brings exceptional organizational, communication, and administrative skills.

Duties and Responsibilities

Talent Management Support

• Support the Head of Talent Management in executing key Talent initiatives, including communications, scheduling, materials preparation, and data management.
• Maintain and update talent profiles, succession plans, 9-box data, and dashboards; ensure accuracy and data integrity.
• Assist in coordinating performance management cycles, including system administration, communications, and tracking completion.
• Conduct research on industry trends and best practices to support continuous improvement in Talent processes.
• Prepare reports and presentations for senior leaders using Talent data and insights.
• Coordinate logistics for talent review meetings, including materials preparation, follow-up actions, and tracking outcomes.
• Support employee engagement initiatives, surveys, and action planning processes.

Learning & Development Support

• Coordinate firmwide, advisory, and business-specific training programs, ensuring seamless execution from planning to delivery.
• Provide full logistical support: scheduling, communications, pre-work distribution, materials preparation, catering, and technology setup.
• Act as a main point of contact for presenters, facilitators, external vendors, and learning partners.
• Maintain L&D SharePoint sites, LMS content, and online learning catalogs.
• Track attendance, compile evaluation results, and support post-program surveys and reporting.
• Ensure CLE compliance by maintaining accurate attendance documentation and supporting audit requests.
• Support in-person workshops and virtual programs, including registration, materials distribution, and day-of delivery tasks.
• Troubleshoot issues during sessions and escalate technical or logistics challenges appropriately.
• Assist with the development of learning calendars and help monitor program enrollment and completion trends.

Learning Support & Administration

• Respond to employee learning inquiries and triage requests to appropriate team members.
• Generate reports and dashboards on training participation and key metrics.
• Retrieve and archive historical training materials and session content.
• Process vendor contracts, invoices, and expense submissions.
• Assist in creating program materials, presentations, and internal communications.
• Support content updates and quality checks for recurring training programs.

Talent & Learning Technology Support

• Maintain and update SharePoint content on the firm's intranet.
• Upload recorded programs and maintain structured learning paths in the LMS.
• Conduct periodic LMS and SharePoint clean-up projects to ensure data accuracy and ease of use.
• Monitor learning and talent data for anomalies, completeness, and alignment with organizational policies.
• Document procedures and maintain SOPs for recurring responsibilities.
• Identify opportunities to streamline workflows and recommend process efficiencies.
• Support HR systems testing and enhancements related to Talent, Performance, or L&D modules.

• Bachelor's degree in Human Resources, Organizational Development, Psychology, Business Administration, or a related field.
• 2+ years of experience in Talent Management, Learning & Development, HR Operations, or related HR support roles.
• Experience required in Learning Management System (LMS).
• Familiarity with Paycom or similar HRIS preferred.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) with the ability to create and edit learning materials.
• Experience with SharePoint and/or intranet content management.
• Strong attention to detail with exceptional organizational and time management skills.
• Ability to manage multiple priorities and meet tight deadlines in a fast paced environment.
• Excellent interpersonal and communication skills with a focus on high quality client service.
• Proactive, resourceful, and comfortable operating with limited direction.
• Ability to work discreetly with confidential employee and organizational information.

What We Offer

We offer a highly competitive suite of holistic benefits designed to help our team members balance their personal and professional life commitments. These include options designed to encourage employee's health, happiness, and financial well-being.

• 11 Paid Holidays + 2 floating holidays
• 3 Weeks PTO
• Paid Volunteer Time
• Paid Parental Leave
• Flexible Work Schedule
• Highly subsidized Health, Dental, and Vision Plans
• 401k Retirement Account with company match contributions
• Free Mental Health services, Life Insurance, Long & Short-Term Disability Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Employee Financial Education
• Employee Educational Expense Reimbursement
• Employee Charitable Donations
• Employee Referral Incentives
• Employee Team Building Activities
• Employee Assistance Program

#LI-Hybrid

#LI-JJ1

EPWA is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, creed, color, sex, gender, gender expression, gender identity, sexual orientation, age, religion, national origin, ancestry, mental disability, physical disability, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by law.