Job Details

Salary: $80,208.80 - $87,713.60 Annually
Location : Coeur d'Alene, ID
Job Type: Regular Full-Time
Job Number: 2026-00024
Department: Sheriff's Office
Opening Date: 03/26/2026
Closing Date: Continuous

Summary
COMMUNICATIONS SERVICES ADMINISTRATOR - 911

This position will be available mid-June 2026.

Kootenai County is seeking a dedicated and technically skilled Communications Services Administrator. Under direction,this position is responsible for coordinating with the planning, designing, managing, and maintaining computerized 9• 1• 1 telephone systems, radio based analog and digital communications equipment, systems, and related support services This requires strong technical and interpersonal skills to work effectively with the various agencies served by the 9• 1• 1 Multi-agency Dispatch Center, vendors, and maintenance contractors.

Why Join Us?

• Competitive Salary & Benefits $80,308.80 to $87,713.60 annually, depending on experience. To view the pay matrix
• Amazing Benefits: Enjoy an exceptional including health carefor eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more.
• Generous Paid Time Off: Full-time employees earn up to 8 hours of vacation each month, with increases based on years of service-because we believe in giving you the time to recharge!
• Secure Your Future: Enjoy peace of mind with a robust retirement plan through the Public Employees Retirement System of Idaho (PERSI), helping you plan for a comfortable future.
• Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility.

Do you Qualify?

• Education & Experience: Associate degree in electronics technology or a related field, with a minimum of five years of progressive experience in the design, maintenance, and operation of various communications systems. Alternatively, an equivalent combination of education and experience is acceptable.
• Technical Expertise: Proficiency in VHF/UHF/700/800 MHz land mobile radio communications systems, microwave systems, and a general understanding of fiber optics and networking.
• Certifications: Valid driver's license; General Radio/Telephone Operator License issued by the Federal Communications Commission; MCSE, CCNA, or equivalent certification within two years of employment.
• Physical Requirements: Ability to work irregular schedules, including holidays and weekends; traverse rough terrain; and work in adverse weather conditions at remote communication sites.
• Interpersonal Skills: Strong communication abilities to effectively interact with various agencies, vendors, and maintenance contractors.

What You'll Do?

• System Maintenance & Support: Oversee the County's 9-1-1 telephone systems, radio infrastructure, and associated equipment, ensuring they are fully operational and compliant with FCC regulations.
• Asset Management: Maintain comprehensive records in the Communication Asset Survey and Mapping Tool (CASM) and the State Master Site Communication Database for all 700 MHz System radios.
• Project Management: Develop project schedules, cost estimates, and bid requests; assist in the preparation of proposals and manage technical projects related to communications systems.
• Budget Oversight: Collaborate in developing and monitoring the annual 9-1-1 communications technology budget, ensuring expenditures align with allocated funds.
• Policy Development: Create and update policies, procedures, and technical standards for radio and communications equipment and services.
• Training & Support: Provide technical advice and training to dispatch personnel and participating agencies, fostering a collaborative environment.
• Emergency Response: Maintain and deploy disaster/event communications equipment as needed, ensuring preparedness for unforeseen situations.

Get the Full Scoop on This Exciting Opportunity!

Read the full job description here.

Please view the for working with the Sheriff's Office before applying.
About Kootenai County: Located in beautiful northern Idaho, Kootenai County offers an unmatched quality of life surrounded by scenic mountains and over 20 pristine lakes. If you enjoy outdoor activities like hiking, boating, and skiing, this is the perfect place to call home! With a low crime rate, a welcoming community, and the city of Coeur d'Alene offering a vibrant atmosphere, it's an ideal location for both work and play.

Apply Today! To apply, visit Kootenai County Employment Opportunities and submit your online application. Be sure to attach your cover letter and resume with your application.

Marcia Heglie, Personnel Administrator

or (208) ###-####

OR

Lt. Jeff Howard, Communications Director

or (208) ###-####
Kootenai County Benefits: