Job Details

Senior Claims Examiner

K2 Claims Services, LLC ("K2 Claims"), a subsidiary of K2 Insurance Services, seeks a full-time Senior Claims Examiner to join its team. This position is remote with occasional business travel.

The ideal candidate will possess 8+ years of liability experience in commercial and homeowner claims, demonstrating initiative and a drive to contribute to a top-tier TPA.

At K2 Claims, you'll have the chance to join a thriving company. As a third-party administrator, we handle property, general liability, auto, professional liability, and worker's compensation claims for specialty programs. Our compensation package includes competitive salary, bonuses, medical, dental, and vision insurance, paid time-off from day one, and a matching 401(k).

Key Responsibilities:

• Adhering to state-specific regulations and K2 Claims' Best Practices.
• Managing a range of liability claims, from straightforward to complex, such as dog bites, slip/falls, and general business disputes.
• Conducting thorough investigations, including obtaining statements and analyzing relevant documents.
• Negotiating settlements within designated authority.
• Assessing risk transfer options and insurance priorities.
• Handling time-sensitive demands and lawsuits efficiently.
• Initiating subrogation and/or SIU referrals.
• Drafting detailed large loss reports for senior management and clients.
• Analyzing coverage and drafting reservation of rights or coverage declination letters.
• Overseeing litigated cases, including engaging counsel, establishing legal budgets, and providing settlement authority.
• Obtaining and maintaining adjuster licenses.
• Occasional travel for training, mediations, and trials.

• Bachelor's Degree.
• Previous experience handling liability claims in both homeowner and commercial programs within a TPA or insurance carrier setting.
• Knowledge of statutory requirements for claims handling across multiple states.
• Strong customer service orientation.
• Excellent communication skills, both verbal and written.
• Ability to multitask in a fast-paced environment.
• Proficiency in Word, Excel, and Outlook.
• Willingness to travel occasionally for business purposes.