Job Details

OUR GOAL:Treat our consultants and clients the way we would like others to treat us!Interested in joining our team? Check out the opportunity below and apply today!

Description:
The Analyst, Channel Operations, plays a key role in enabling and optimizing third-party distribution channels through effective data management, process improvement, and cross-functional collaboration. This position partners with internal stakeholders and external distributors to ensure accurate data transmission, streamline operations, and support strategic channel initiatives.

DUTIES AND RESPONSIBILITIES:

• Provide day-to-day support for channel operations, assisting with data alignment and reconciliation between internal systems and external distribution partners
• Monitor and validate data across third-party platforms to ensure accuracy and escalate discrepancies as needed
• Collaborate with Sales, Analytics, and internal teams to support channel processes and respond to operational requests
• Support multiple operational initiatives, including both as a external representative of company operations as well as partner with stakeholders internally as a SME for distribution processes
• Partners with Sales and GTM teams on channel operation processes and support dispute escalation as directed by the Sr Director

May be assigned other duties. Duties, responsibilities, and activities may change at any time with or without notice.

Must Haves:

• We are looking for a Strong Channel Operations Analyst, Business Analyst, or Data Analyst.
• This person will work with the new project team and channel partners to manage data and implement process improvements.
• We are looking for someone with hands-on experience in monitoring and validating data across third-party platforms to ensure accuracy and to escalate discrepancies.
• This person will work on a large database and handle big data.
• Candidate should have experience in Accounting & Billing.
• Must have experience in Excel, Pivot tables, and SQL Queries. Salesforce is nice to have.
• 5 years of equivalent experience.

JOB REQUIREMENTS:

Education Requirement:
Bachelor's degree in related field or equivalent experience.

Experience Requirement:
5+ years of applicable experience.

Skills and Experience:

Required:

• Strong analytical and problem-solving skills with attention to detail
• Proficiency in data management tools (e.g., Excel - advanced formulas, pivot tables; experience with CRM or ERP systems preferred)
• Ability to manage and reconcile large datasets across multiple systems
• Strong communication skills with the ability to work effectively across internal teams and external partners
• Process improvement mindset with experience identifying inefficiencies and driving operational enhancements
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Basic understanding of data governance, metadata management, and system integrations preferred

Preferred:

• Detailed working knowledge of course material distribution landscape in the Higher Education market.
• Exposure to data analysis tools (such as Power BI, Tableau or Alteryx)
• Experience using Business Intelligence queries or SQL.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

JOB ID

1053196