Job Details

Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas.

The Revenue Cycle Specialist is responsible for coordinating key components of the behavioral health revenue cycle, including insurance eligibility verification, prior authorization, claim submission, denial management, and payment-posting support. This position ensures claims are submitted accurately, processed timely, and resolved in accordance with payer and organizational requirements. The Specialist communicates regularly with payers, internal departments, and clients to resolve billing or authorization issues, supporting efficient reimbursement and continuity of care. This role requires a high degree of accuracy, organization, and initiative, along with the ability to multitask in a fast-paced environment.

We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services.

Applicants must have a High School Diploma or GED required; Associate's Degree in Health Administration or related field preferred. Minimum of two (2) years' experience in medical billing, collections, prior authorization, or accounts receivable required. Knowledge of Medicaid, MCEs, and commercial insurance payer requirements. Experience with 835/837 electronic transactions and UB04/CMS-1500 claim formats preferred. Knowledge of ICD-10, CPT/HCPCS coding, and general billing compliance standards. Experience with electronic health record (EHR) systems such as CareLogic or similar platforms preferred.