Job Details

A company is looking for a Founding Product Operations professional.Key ResponsibilitiesCoordinate alpha testing, collect usability insights, and ensure readiness for broader rolloutInvestigate complex escalations from Support and work with various teams to resolve issuesCreate documentation and playbooks to prevent recurring problemsRequired QualificationsExperience in Product Ops, Biz Ops, TPM, or similar roles at early-stage companiesAbility to take ownership and follow through on cross-team issues until resolvedTechnical curiosity with a comfort in exploring APIs, logs, and dataExperience working with external vendors and partners effectivelyFamiliarity with healthcare, diagnostics, or lab operations is a plus