Job Details

Tribal Case Manager

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Total Rewards of a Allied Health Professional Incumbent functions as the Tribal Case Manager for Mann-Grandstaff VAMC's Housing and Urban Development vouchers assigned to local tribes. Duties will include:

• Program Administration and Organization
  • Implements and maintains referral and screening procedures for potential Homeless Program Veteran participants that meet national policy as well as the needs of medical center behavioral health services. Referral, screening, and admission criteria recognizes program eligibility, prioritization of subsets of the homeless Veteran population, and other policy, regulation, or law pertaining to program administration.
  • Provides input to the Homeless Section Chief for program development, monitoring, administration and determining the effectiveness of all Homeless Programs.
  • Often acts as an ambassador for the VA as they are often the first contact the Veteran or the community has with the organization.
  • Provides services in serious, complex, and complicated cases, often referred by other workers and interdisciplinary team members. Carries full responsibility for cases presenting a wide range of psychosocial and environmental problems.
  • Works closely with the VA medical center's homeless programs, residential and community care programs, to ensure that coordination between these entities is facilitated and Veteran's direct care, referral, and follow up is contiguous and based on a continuum of services.
• Clinical Assessment
  • As part of a comprehensive psychosocial assessment, the incumbent interviews the Veteran and/or their family members to establish facts about the Veteran's situation, presenting problems and their causes, and the impact of such problems on the Veteran's functioning and health.
  • Evaluates each Veteran's situation, abilities, and capabilities, and arrives at a reasoned conclusion including an assessment of vulnerability and priority for admission.
  • Assesses at-risk factors and develops a preliminary plan, involving the Veteran and family or significant others, and performs a thorough assessment of serious and complicated cases involving psychiatric illness which may also include catastrophic medical conditions or other high risks diagnoses.
  • Reviews all data, subjective and objective and makes a clinical assessment, identifying needs and strengths.
• Comprehensive Case Management
  • The incumbent is responsible for providing case management for a complex caseload of chronically homeless Veterans (who must also be an enrolled member of a federally recognized Tribe) in the HUD-VASH programs in rural and remote regions of Eastern Washington, often on reservations.
  • Incumbent coordinates specialized provision of services not only for Veterans but also for Veterans' spouses, children, and family systems. This role differs from traditional HUD-VASH case management in that Veteran family cases are complex, involve multiple causes of impairment at different levels, involve multiple systems in the community (legal, medical, occupational, social, educational, etc.) and require extensive knowledge of and collaboration with tribal resources-both those that serve Veterans and those that serve women, children, and families.
• Outreach
  • The incumbent provides direct outreach services to areas where people experiencing homelessness congregate; including the street, remote campsites, and homeless camps under the freeway, most of which are often not suitable for human habitation.
  • Some overnight travel to rural and remote areas in all types of weather is required to contact Veterans and their family members.

Work Schedule: Monday - Friday, 8:00am-4:30pm

Recruitment Incentive (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHAEDRPProgramSupport@va.gov, the EDRP Coordinator for questions/assistance. Learn more

Pay: Competitive salary and regular salary increases.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not Available

Virtual: This is not a virtual position.

Permanent Change of Station (PCS): Not Authorized