Job Details

Company Description

Ruby Hospitality stands out with its unique accommodations, blending vibrant arts, culture, and amenities to transform traditional stays into unforgettable experiences. Known for personalized service, style, and exceptional value, Ruby Hospitality exceeds customer expectations across its properties. Guests choose Ruby for its commitment to creating memorable moments and providing elevated hospitality. Ruby Hospitality specializes in delivering tailored services that cater to diverse customer needs while maintaining a creative and welcoming environment.

Role Description

This is a full-time, on-site role based in Spokane, WA for an Events & Catering Manager. The Events & Catering Manager will oversee the planning, coordination, and execution of events and catering services, ensuring exceptional guest experiences. Responsibilities include managing event logistics, liaising with clients, overseeing food and beverage services, supervising staff, and maintaining customer satisfaction through excellent service. The role also involves effectively managing budgets, schedules, and vendor relationships to execute successful events and catering operations.

If you thrive in a fast-paced environment, enjoy leading teams, and take pride in executing high-quality events, we want to hear from you.

What You'll Do:

Oversee all banquet and catering operations, including weddings, corporate events, and private functions

Coordinate event details with clients to ensure expectations are exceeded

Manage and schedule banquet staff, ensuring proper coverage and service standards

Work closely with culinary and bar teams to ensure seamless execution

Lead event setup, service, and breakdown with attention to detail

Maintain high standards of presentation, cleanliness, and guest service

Resolve guest concerns professionally and efficiently

Identify opportunities to enhance events and drive revenue through upselling and service execution

Solicit for business

Attend trade events

Make cold calls

Sell the Venue:

Riverfront property

Award-winning patio

Unique events (weddings, corporate, etc.)

Ownership of Revenue/Sales

Upselling:

Driving revenue

Possibly incentive/bonus (if applicable)

What We're Looking For:

2+ years of banquet, catering, or event management experience

Strong leadership and team management skills

Excellent communication, organization, and problem-solving abilities

Ability to multitask and perform under pressure in a high-volume environment

Flexible schedule, including evenings, weekends, and holidays

Knowledge of food & beverage operations preferred

What We Offer:

Competitive hourly rate: $22–$35.00 per hour

Opportunities for growth and advancement within Ruby Hospitality

Supportive, team-oriented work environment

Employee discounts and hotel perks

• Join a team that takes pride in delivering unforgettable events in one of Spokane's most unique riverfront settings.