Job Details

A company is looking for a Bilingual Renewals Specialist (Bilingual English/Spanish).Key ResponsibilitiesAnalyze customer contracts and product selections to determine optimal renewal pathsMaintain positive relationships with customers and partners, addressing inquiries and concerns throughout the renewal processIdentify upselling and cross-selling opportunities to drive revenue growth during the renewal journeyRequired QualificationsBilingual in English and SpanishBachelor's degree in Business Administration, Communications, or Marketing preferred, or relevant experienceExperience in Sales, Customer Success, or Renewal Management preferredFamiliarity with Salesforce tools and other relevant softwareExperience in the technology industry or a SaaS-based organization is highly desirable