Job Details

A company is looking for a First Party Fraud Ops Specialist to join their Fraud Operations team.Key ResponsibilitiesReview and decision daily applications and existing account cases for first and third party fraudMonitor live transaction activity to identify high risk transactions related to fraud scenariosManage customer dispute claims from initiation to resolution, ensuring effective communication and documentationRequired QualificationsHigh School Diploma, GED, or equivalent certification2+ years of experience in fraud investigations related to first party fraud or synthetic ID fraudAbility to identify patterns in fraud casesExperience working independently to resolve cases under service level agreementsPrior experience in the financial services industry is a plus