Job Details

Temp Seasonal - Mailroom Office Clerk Specialist

The City of Spokane invites applications for Temp Seasonal - Mailroom Office Clerk Specialist. This Temp Seasonal position will perform a variety of complex clerical and office support activities requiring knowledge of City policies and procedures. Work requires the application of independent judgment based upon considerable knowledge of the functions within a section of a department. Most work is subject to checks and controls; but if not detected, errors could result in a significant loss of time or money. Employee has regular contact with outside sources to obtain or supply factual information. Duties are sedentary in nature, performed under normal working conditions, and require normal attention to prevent errors. Supervision Received and Exercised Work is performed under general supervision, with questionable cases referred to the supervisor. Assigns, instructs, and checks the work of employees performing the same or similar duties, and assumes the duties of Office Supervisor in the supervisor's absence.

The following Responsibilities and Requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.

• Maintains or checks complex records not requiring technical training or specialized techniques.
• Reviews or audits less complex records prepared by other employees (such as personnel and payroll records) and prepares related reports.
• Explains departmental policies and regulations to other employees and the public.
• Answers complaints and independently composes correspondence.
• Maintains office files and supervises filing procedures as necessary.
• May order and maintain office supplies.
• Types forms, statements, letters, receipts, reports, and other material from rough drafts or general instructions, which frequently require independent action and discretion on the difficulties encountered; composes routine letters.
• Operates a personal computer or visual display terminal.
• May perform secretarial work in a small office where stenographic ability is not required.
• Accepts payment of utility and other City fund accounts, reconciles cash, and makes deposits.
• Instructs new employees in their duties and supervises subordinate employees as directed.
• Operates standard office machines incidental to assignment.
• Performs related work as required.

Competencies are the measurable or observable knowledge, skills, abilities, and other personal characteristics (KSAOs) critical to successful job performance.

• Considerable knowledge of clerical procedures including filing systems and records maintenance, office machine operation, business English, and business arithmetic.
• Considerable knowledge of City policies and procedures, related regulations, and ordinances.

• Skill in using office automation software, such as word processing, spreadsheet, and database programs.
• Skill in operating a computer terminal using a standard typewriter-style keyboard.
• Skill in resolving problems by generating and evaluating alternative solutions and making recommendations.

• Ability to learn rapidly the policies, procedures, and activities of the department to which assigned.
• Ability to prepare reports from complex records.
• Ability to perform difficult clerical work with little supervision, and the ability to supervise other employees.
• Ability to type accurately at a rate of 40 WPM.
• Ability to verbally communicate information to others.
• Ability to understand and follow oral and written instructions.
• Ability to adapt behavior and work priorities to effectively manage interruptions, changing demands, and competing deadlines.
• Ability to establish and maintain effective public and working relationships.

Ability to see, with or without corrective lenses, well enough to read fine print. Ability to hear, with or without the use of a hearing aid, and speak well enough to converse on the telephone. Enough manual dexterity to operate office machines and write legibly. Enough mobility to move from one machine and one place to another. Enough stamina to sit and stand alternately for up to four hours at a time with only one fifteen-minute break.

Combinations of education and experience that are equivalent to the following minimum qualifications are acceptable.

• Education: High school diploma or equivalent; AND
• Experience: Two years of clerical, office support, or data entry experience. Mailroom and/or mail delivery experience preferred.
• Substitution: One year of undergraduate education (30 semester or 45 quarter credit hours) may substitute for one year of experience.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status.

Local 270 is the sole bargaining agent for temp seasonal employees. Temp seasonal employees receive paid sick leave in accordance with state sick leave legislation.