Job Details

Job Title: Retail/Café Manager

Location: Coeur D'Alene

Employment Type: Full-Time, Salaried Exempt

Position Overview

We are seeking a dynamic, detail oriented Retail/Café Manager to lead daily operations with a strong focus on sales, team development, inventory management, and delivering an exceptional customer experience. This role is responsible for maintaining operational accuracy, supporting business performance, and leading the retail & café team in alignment with company standards and culture.

A creative eye, and a zest for vibrant living through a real food lifestyle is strongly considered.

Key Responsibilities

Reporting & Performance

● Support P&L awareness and overall store performance

● Report inventory, waste, and meal tracking to leadership

● Assist with data entry and operational reporting

● Monitor key performance metrics and drive results

Team Leadership & Development

● Train, coach, and manage retail/café staff

● Lead by example in customer service, professionalism, and execution

● Support hiring, onboarding, and ongoing employee development

● Foster a positive, accountable, and team-oriented work environment

Customer Experience

● Ensure a standard of excellence in customer service at all times

● Address and resolve customer concerns promptly

● Maintain a clean, organized, and welcoming space

Inventory & Operations

● Oversee daily inventory management and month-end counts

● Maintain accurate inventory records and system entry

● Identify discrepancies and ensure timely resolution

● Track and report employee meals and product waste

Qualifications

● 2+ years of experience in retail management - food strongly considered

● Strong leadership and team development skills

● Experience with inventory management and reporting systems

● Proficiency in data entry and basic financial reporting (P&L understanding preferred)

● Excellent organizational and communication skills

● Ability to multitask and prioritize in a fast-paced environment