Job Details

Position Title: ESI Benefit Educator
Work Location: Idaho
Assignment Duration: 07+ Months
Work Arrangement: Onsite / Travel-based

Urgent: Managers currently need Idaho candidates only (Coeur d'Alene / Post Falls area). All other locations are fully staffed.

Position Summary:

Client is seeking professional, engaging Benefit Educators to support client benefit fairs and events.

This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments.

Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high-level questions, and access appropriate resources.

Background & Context:

Primary Job Locations - Up to 180-mile radius:

• Seattle, Washington
• Spokane, Washington
• Coeur d'Alene, Idaho
• Post Falls, Idaho
• Portland, Oregon
• Salem, Oregon

Key Responsibilities:

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• Increase benefits awareness and engagement through proactive, professional attendee interactions
• Build trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resources
• Support consistent, high-quality event execution by sharing educational and promotional materials
• Contribute to continuous improvement by completing required post-event feedback

Training & Preparation:

• Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role
• Participate in a 30-minute - 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fair
• This training covers client-specific plan details and key talking points to ensure educators feel prepared and supported

Work Requirements:

• Must reside locally within the assigned geographic area
• Willingness to travel within the region; reliable transportation required
• Availability on an as-needed basis, including occasional last-minute requests
• Professional attire and demeanor required at all events

Qualification & Experience:

• Strong verbal communication and interpersonal skills
• Comfort engaging individuals one-on-one and in small group settings
• Professional presence in client-facing environments
• Customer service or public-facing experience preferred
• Familiarity with benefits or insurance information is a plus
• High School Diploma or GED required

Note:

Part-time Benefit Educator role (20 hrs/week peak). Attend benefit fairs, engage employees 1-on-1, explain pharmacy benefits, travel locally, and handle event reporting. Great for customer-facing professionals!