Job Details

MultiCare Health System - - Responsibilities: Promptly answer, screen, schedule, and process medical service requests and telephone inquiries while maintaining confidentiality.; Collect and enter patient demographic and insurance information into the EMR to ensure accurate registration.; Compose and direct patient messages to appropriate clinical team members, documenting information in patient charts.; Handle patient issues per best practices, escalating as needed.; Meet individual and team performance metrics to ensure efficient time management and a positive patient experience.