Job Details

Office Assistant 3 (OA3) Community Corrections Division Spokane Valley, WA

DOC's mission is to improve public safety by positively changing lives. Our agency is looking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Community Corrections Division. This position works for the Spokane Interstate Unit located at 12406 E Desmet Ave, Spokane Valley, WA 99216. Under general supervision from the Administrative Assistant 4 (AA4), this position performs file management and routine, advanced clerical support tasks for the unit. Working independently, you will perform a variety of complex clerical projects and assignment and perform duties involved with working at the reception desk. Work hours: Monday-Friday, 8:00 am to 5:00 pm. We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

Duties

Manage and maintain electronic and physical files.

• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Create, manage, and archive DOC field files.

Provide front desk reception on a rotational basis.

• Ensure the public office doors are opened at 8:00 am and closed at 5:00 pm.
• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.

Other duties as assigned.

• Deliver mail to the Broadway Administration building.
• Receive and distribute reports.
• Order office supplies.

Qualifications

Required Qualifications

• High school diploma or GED equivalent.
• Six months of clerical experience with a basic knowledge of Microsoft Programs to include Word, Outlook, and Excel.
• And must possess and maintain an unrestricted vehicle operator's license valid in the state of Washington.

The successful candidate will possess the following skills and abilities:

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases and a variety of computer platforms/applications.
• Ability to proofread written material, identify and correct errors, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, stakeholders, and public.

Desirable Qualifications

• Customer service or front counter/reception experience.
• Experience operating a multi-line phone system.