Job Details

The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Our Toy department will amaze you with the state's largest selection of all the most popular toys from all the top brands. Lastly, the Sporting Goods department that will set you up for your next outdoor adventure. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at The General Store, we've remained small and very personal. That's why we say a visit to our store, is like a visit to your neighbor.Job DescriptionAce Hardware – Immediate Opening for Retail Asset Protection ManagerAre you passionate about protecting assets and ensuring a safe shopping environment?The General Store, a locally owned ACE Hardware store in Spokane, WA, is looking for a highly skilled Asset Protection Manager to join our team. As an Asset Protection Manager, you will play a crucial role in safeguarding our assets and providing top‑notch customer service.ResponsibilitiesLead asset protection team in identifying and addressing potential concerns such as shoplifters and inventory errors.Manage and mitigate internal and external shrink.Supervise, train and instruct AP agents and door greeters.Responsible for accident prevention as well as customer and associate safety.Ensure all OSHA and WSHA regulations and policies are followed.Monitoring cash handling, overages and shortages, working closely with front end supervisors and manager.Monitoring internal and external surveillance systems as well as facial recognition systems.Ensure that proper cash register procedures and policies are being followed by cashier (BOB & LISA).Tour interior and exterior of store daily to identify safety and/or security concerns.Responsible for ensuring fire and burglar alarms are in good working order.Ensuring fire systems and fire extinguishers are up to date and in good working order.Provide positive representation of the store and assist customers with problem‑solving.Handle customer complaints and ensure a friendly shopping experience.Take part and participate in weekly manager/owner meeting.Utilize basic computer operations and Microsoft Excel for store operations.RequirementsMinimum of 18 years of age1+ years of retail loss prevention management/retail asset protection supervision experience preferredMust be objective and impartial when making judgementsStrong visual presence and motivation to workAbility to pass a criminal background check and drug testEffective communication skills in EnglishValid driver's license and reliable transportationWillingness to travel between multiple locations within Spokane CountyBenefitsPaid time offHealth, dental, vision, and life insurance401k with matchingPaid training and employee discountWhy Join UsLocally owned since 1946, The General Store offers a friendly and personal work environmentOpportunity to learn and grow in the retail industryBe part of a team that values community and customer serviceStarting Pay: $22/Hour45 hour work week with 5 hours at overtime, time‑and‑a‑half.Location: The General Store 2424 N. Division St., Spokane, WA 99207Apply now and become a vital part of our dedicated team at Ace Hardware!#J-18808-Ljbffr