Job Details

Police Radio Dispatcher I Performs responsible communication's work receiving and transmitting messages and general information over police radio, computer, and telephone. For more detailed information about becoming a City of Spokane Police Radio Dispatcher I, visit the SPD Recruitment Website.Examples of job functions include:Receives incoming calls and messages by police radio and telephone and/or computer.Provides requested information; transmits messages or information to mobile units.Dispatches additional police units on trouble calls as directed.Relays messages between mobile units, portable units, and other City departments.May operate an electronic message recorder.Maintains an operational log.May monitor other City department radio frequencies.Prepares necessary reports, records, and files.Operates a computer terminal.Assists in maintaining appropriate radio files.Maintains radio and telephone contact with other agencies and/or public safety support organizations.Enters, updates, and receives information, emergency, and non-emergency, using the Computer Aided Dispatch (CAD) system and mobile data terminals.Dispatches mobile units in accordance with Police Department policies and directives.Dispatches emergency personnel in accordance with department policy or as directed.Assists in the preparation and maintenance of records and reports.Performs related work as required.Minimum qualifications include:Education: High school diploma or equivalent.Typing Speed: Ability to type a minimum of 150 keystrokes (30 words) per minute.Pre-employment requirements include:All applicants are subject to a thorough police background investigation, including but not limited to criminal history, fingerprinting, and polygraph.To facilitate the background investigation, applicants must submit a Personal History Statement (PHS) form. Completion of this form is MANDATORY for employment consideration.The examination will consist of a dispatcher test, with weights assigned as follows:Police Radio Dispatcher Examination with skill simulations 100%This is an online examination and will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Computer reservations can also be made through your local, public library.Police Radio Dispatcher I examination links with instructions will be emailed out via a link from Test Genius (onlinetesting@invitations.testgenius.com). Once you receive the link, the testing window is Thursday, 12:00 AM to the following Monday at 11:59 PM. NOTE: You may begin the exam at any time during the test period; however, once you begin, you will have to complete the examination at that time. You may take the exam only once during the open recruitment period. The approximate duration of this exam is 2 hours. All examination results will be merged into one eligible list according to final ratings, pursuant to the Merit System Rules of the Civil Service Commission: Rule IV, Section 13 Continuous Examinations. The test may include such subjects as:KeyboardingDecision MakingData EntryReading ComprehensionMap ReadingWe are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.In addition to a salary, The City of Spokane provides a generous benefits package valued between $24,902 - $34,218.Insurance benefits eligibility begins for new hires and their dependents on the first day of the month following 30 consecutive days of employment. Eligible dependents include spouse or domestic partner, birth, adopted children or children placed for adoption, Domestic Partner's children, step-children who live with employee, and any child for whom employee is legal guardian or for whom coverage is required by a Qualified Medical Support Order. Adult children under age 26 are eligible.Qualified employees may select from two health carrier options; a Health Maintenance Organization (HMO) administered by Kaiser Permanente or a Preferred Provider Option (PPO) administered by Premera Blue Cross. The monthly premium varies dependent upon plan and coverage level selected. Vision coverage is included in the medical plan selected. Dental insurance is provided by Delta Dental of Washington. The City pays the monthly premium in full for employee and eligible dependents.Basic Term Life Insurance is provided at one-and-a-half times the employee's annual base salary to a maximum of $150,000. The City pays the monthly premium in full. Basic Term Life Insurance is provided at $5,000 for spouse/domestic partner and $2,000 for each child. The City pays the monthly premium in full.The City offers two optional Flexible Spending Accounts (FSA) - Health Care FSA and Dependent Care FSA. The Health Care FSA allows an employee to use pre-tax dollars to receive reimbursement for eligible medical, dental, and vision expenses. The Dependent Care FSA allows an employee to receive reimbursement for eligible daycare expenses for dependent children up to age 13 and other eligible dependents as defined by IRS Code.Optional insurance benefits include AFLAC, AudioNet Hearing Aid Benefit, LegalShield/ID Shield, Pet Insurance, Voluntary Term Life Insurance, and Continued Medical/Dental Insurance.The Spokane Employees' Retirement System (SERS) is a defined benefit pension plan covering non-uniformed, permanent employees. As a participant, you contribute 11% of your salary toward your retirement. Contributions and earnings are tax-deferred. The City also contributes 11% of your salary toward your retirement. Employees hired on or after January 1, 2015 become vested (eligible for a monthly benefit at retirement age) at seven years of service.Enrollment in the City-sponsored 457 Deferred Compensation Plan administered by MissionSquare Retirement allows participants, on a voluntary basis, to defer a portion of their salary on a before or after tax basis. Contributions and associated earnings contributed on a before tax basis are eligible to receive City matching contributions and are tax deferred (not taxed until taken out). You can also choose to participate in the 457 Roth (after tax) contribution option. You may enroll in the 457 plan or change your contribution at any time. Minimum contribution is $15 per paycheck up to and is subject to the IRS annual limitations. The City will match employee contributions up to $120/month.The City observes seven official holidays as paid. An official holiday that falls on a Saturday will be observed on the preceding Friday. An official holiday that falls on a Sunday will be observed on the Monday immediately following. The City observes Martin Luther King Jr's birthday but has not declared that day as an official holiday. For this reason, employees hired before the third Monday of January receive an additional eight hours of floating holiday time to be used in accordance with Local 270 Collective Bargaining Agreement provisions.Floating (Personal) Holidays Up to 48 hours administered throughout the year. Floating holiday hours may not be carried over into the next year and any unused hours will not be paid at termination.Vacation Leave Employees must be in paid status for 80% of that pay period to accrue vacation leave. The amount of vacation earned depends on the employee's length of service - from 12 days per year for a new employee to 27 days per year after 20 years of employment. Unused vacation hours carry over each year.Sick Leave Sick leave accrues at a rate of six (6) hours per biweekly pay period. Employees must be in paid status for 80% of that pay period to accrue sick leave. There is no maximum accumulation and unused sick leave hours carry over each year.Other Leaves The City also provides several other paid and unpaid leaves, such as: bereavement leave, Family and Medical Leave, maternity leave, jury duty, and military duty leave.The Employee Assistance Program (EAP) is a referral and counseling service administered by Deer Oaks. It provides a myriad of services to employees and their household members. Services include receiving confidential assistance for personal issues, such as managing stress, depression, parenting, alcohol/drugs, grief, etc. Each household member is eligible to receive up