Job Details

Store - SPOKANE-NORTH DIVISION, WAStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and resultsDeliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI'sLead the execution of our customer brand promises.Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; projects a positive image and serves as a role model for othersServe as Manager on Duty (MOD)Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.~2+ years of experience directly supervising a diverse team, including performance management and talent development.Ability to move throughout the storeSome lifting of heavy items and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationPublic retail store setting supervising Team Members and taking care of our customers; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsS. must satisfy federal, state, and local legal requirements of the job.This position may be eligible for additional compensation, including a bonus based on performance.At The Michaels Companies Inc., As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. For a summary of benefits, visit the Michaels Benefits at a Glance page. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).EEOC Know Your Rights Poster in EnglishEEOC Know Your Rights Poster in Spanish