Job Details

Medical Administration Assistant

ERP International is seeking a Medical Administration Assistant for Full-Time positions in support of the 92nd Medical Group at Fairchild AFB, WA. Join our team of exceptional health care professionals across the nation. ERP International is honored to be named a 2026 Top Workplace by WTOP News! 7 Years Running. Excellent Compensation & Exceptional Comprehensive Benefits! Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays! Medical/Dental/Vision, STD/LTD/Life, and Health Savings Account available! Annual CME Stipend and License/Certification Reimbursement! Matching 401K!

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

Work Schedule: Monday - Friday, 9 hours between 7:00am and 4:30pm, including a one hour lunch

Core Duties:

• Collects and obtains data from multiple sources; compiles data for review and interpretation.
• Provides technical assistance with computer programs, data collection and compilation, and presentation methods.
• Composes, proofreads, and edits documents. Ensures procedural and grammatical accuracy, conformance with general policy, and factual correctness.
• Initiates coordination packages; follows through completion by suspense date.
• Have at least one-year experience in medical office scheduling, obtained in an office setting, or specialized Registered Health Information Technician (RHIT) experience and have a Registered Health Information Administrator certification.
• Must be familiar with Microsoft office products (Word, Excel, PowerPoint, and Access).
• Completed and maintain currency in Basic Life Support Training, training can be completed at the 92d Medical Group.
• The contractor shall maintain records IAW AFI 33-322, Records Management Program, The contractor shall coordinate record keeping actions with the local Records Custodian and Base Records Manager. The contractor shall manage all records created for government use IAW records management procedures.
• All contract personnel shall prepare documentation to meet or exceed established standards of the MTF. Only MTF and DHA approved abbreviations may be used in documentation of care in the health care record. Contract personnel shall ensure complete patient identifying information is on all documentation that is to become part of a health care record. All documentation shall comply with the Health Insurance Portability and Accountability Act (HIPAA), and all required protected health information policies as required in this PWS.
• Assists with patient check in/out duties, verifies they are registered Composite Healthcare System Defense Enrollment Eligibility Reporting System (CHCS/DEERS), makes referrals to other sections as required.
• Answers, screens, and routes phone calls to appropriate section for assistance.
• Schedules appointments, maintains appointment protocols, and communicates schedule and appointment changes to both providers and patients.
• Receives, locates, and stores medical records and ensures appropriate documents are available prior to patient visits.
• Prints diagnostic reports, treatment profiles, and copies records as needed.
• Participates with Primary Care Optimization (PCO) teams to complete Preventive Health Assessment tasks, routing, evaluation, and consultation of reports.
• Assists in routing patient charts for review and completing required forms.
• Attaches required supplementary documentation (i.e. lab results) and any other applicable documents to patient file prior to appointment.
• Assists team members in dissemination of referral instructions and handouts to beneficiaries.
• Ensures third party insurance information is current and filed in patient chart; coordinates affirmative claims.
• Trains team members on proper medical records management and provides templates for easy processing.
• Coordinates with MTF sensitive duty program monitor as applicable.
• Ensures supplies are available for assigned work center.
• Assists in the notification and processing paperwork of patient duty absences quarters/convalescent leave, etc).
• Coordinates with the Medical Evaluation Board (MEB) clerk on MEB patients.
• Coordinates requests for Aero Medical evacuation.
• Performs end-of-day MHS Genesis processing.
• Supports Primary Care Manager (PCM) processing for appointment and appropriate access to care timeframes.
• Collects and obtains data from multiple sources; compiles data for review and interpretation.
• Provides technical assistance with computer programs, data collection and compilation, and presentation methods.
• Composes, proofreads, and edits documents. Ensures procedural and grammatical accuracy, conformance with general policy, and factual correctness.
• Initiates coordination packages; follows through completion by suspense date.

Qualifications

Minimum Qualifications: Degree/Education: High School diploma or General Educational Development (GED) equivalency. Experience: Minimum of 6 months of full-time experience in a medical office setting is preferred. Life Support Certification: Possess current ARC or AHA BLS Healthcare Provider certification. Security: Must possess ability to pass a Government background check/security clearance.