Job Details

Position Summary

The Garden Center Specialist is responsible for providing expert plant knowledge, helping customers select the right plants and products, diagnosing plant and lawn issues, and maintaining a healthy, organized, and well-stocked garden center. This position is ideal for someone with strong garden center experience, landscaping knowledge, or Master Gardener training.

Essential Duties and Responsibilities

• Provide expert advice on plants, trees, shrubs, lawns, irrigation, fertilizers, soils, and pest control solutions.
• Assist customers with plant selection, plant care instructions, and troubleshooting plant health issues.
• Maintain the garden center including watering, pruning, rotating, and caring for plant material.
• Help unload plant deliveries and stock merchandise including soil, fertilizers, pottery, irrigation supplies, and garden tools.
• Keep the garden center clean, organized, labeled, and fully stocked.
• Monitor plant health and report damaged or distressed plants to management.
• Assist customers with loading heavy items such as soil, rock, fertilizer, and plants.
• Execute daily operational goals and priorities assigned by store management while maintaining attention to detail.
• Cooperate with others and work well as part of a retail team, including participating in daily meetings and sharing ideas for improvement.
• Maintain awareness of seasonal products, planting seasons, and current promotions.
• Handle special orders for plants and garden-related merchandise when needed.
• Provide the best possible experience for every customer by being helpful, knowledgeable, and friendly.
• Assist in training and mentoring other associates in basic garden and plant knowledge.

• Strong knowledge of plants, gardening, landscaping, irrigation, soils, and fertilizers.
• Master Gardener certification or equivalent garden center / nursery experience strongly preferred.
• Ability to diagnose common plant problems including pests, watering issues, and nutrient deficiencies.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Willingness to work outdoors in various weather conditions.
• Availability must be flexible including evenings, weekends, and holidays.
• Bilingual (Spanish) verbal communication skills strongly preferred.

• Ability to stand for extended periods of time, walk, reach, and bend to perform job duties
• Ability to lift and move merchandise such as plants, soil, and pottery up to 40 pounds
• Ability to work outdoors in heat, cold, and varying weather conditions